Privacy Policy & Data Protection
How Sub-K IMPACT Solutions Ltd collects, processes, and protects user information in accordance with Indian information technology laws and RBI guidelines.
1. Information We Collect
When you use our websites, mobile applications (Sub-K SARTHI, Sub-K Pay), or interact with our authorized Customer Service Points (CSPs), we may collect personal identifying information such as your name, mobile phone number, residential address, Aadhaar number (handled strictly through UIDAI-approved biometric tokenization and masking protocols), and banking correspondence records.
2. Purpose of Processing
Sub-K uses your information solely to facilitate financial inclusion services, verify your identity for banking correspondence, route transactions to partner commercial banks via NPCI switches, disburse loans and subsidies, and comply with statutory Anti-Money Laundering (AML) / Know Your Customer (KYC) mandates.
3. Data Security & Encryption
We implement industry-standard cryptographic protocols including TLS 1.3 in transit and AES-256 at rest. Sub-K’s infrastructure is audited periodically for ISO 27001 compliance and adheres strictly to RBI’s IT Governance and Cyber Security frameworks. We never sell or rent your personal information to third-party advertisers.
4. Grievance Officer Contact
For questions or grievances regarding the processing of your personal data, you may reach out to our Data Protection and Grievance Officer at: nodalofficer@subk.co.in.