Sub-K / Executive / Sr. Executive – Operation Support

Executive / Sr. Executive – Operation Support

Job Responsibilities:

    • Understand the lending process with partner and support field staff from HO in achieving milestones.
    • Send follow-up reports for follow-up of loans and monitor the growth
    • Analyse the process of the loan product and recommend for proper controls in place
    • Be a point of contact for field team, receive escalations and solve with help of concerned person/dept.
    • Periodic checking of the LOS application and give feedback to IT team for improvement
    • Download reports from LOS and share MIS reports
    • Cross check and ensure field team is following the SoP, where ever missing escalate to the concerned for necessary action
    • Coordinate with IT, MIS and analytics, audit, field, HR, Accounts team for the necessary coordination
    • Discriminate the policy changes and process changes to the field team
    • Process incentives, weekly con calls
    • Willing to travel 2 to 3 days per month if needed

Job Specifications:

    • Experience of 2 to 5 years.
    • Sound knowledge of MS Office (Word Excel and power point)
    • Excellent interpersonal, coordination skills with other departments
    • Good communication skills
    • quick learner
    • Reporting and analytical skills
    • Thinking through policies
    • Good writing and basic designing skills
    • Should be a team player

Sub-K does not discriminate among candidates on grounds of gender, caste, religion, disability or sexual orientation

Job Type: Full Time
Job Location: Hyderabad

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